Privacy Policy (fulfillix.eu)

Effective date: January 1st, 2025
Controller: Fulfillix OÜ (reg. no. 17135508), Veskiposti tn 2-1002, 10138 Tallinn, Estonia; VAT EE102821886. Contact: info@fulfillix.eu
Effective date: 01.01.2025
This Privacy Policy explains how Fulfillix OÜ (reg. no. 17135508; address: Veskiposti tn 2-1002, 10138 Tallinn, Estonia; VAT EE102821886) collects, uses, stores, and discloses personal data when you visit the website fulfillix.eu and when you contact us by email or via on-site forms. By using the website you acknowledge that your information will be processed as described here. For any questions or requests regarding this Policy or your data, please write to info@fulfillix.eu.
We process information you provide directly, such as your name, company, business email address, phone number if you choose to provide it, and the content of your messages, so that we can respond to inquiries, prepare proposals, and maintain communication. If you subscribe to updates or newsletters, we use the contact details you provide to send materials related to our services, and you can opt out at any time using the unsubscribe option in our emails or by contacting us. When you browse the website, certain technical data is generated automatically, including IP address, device and browser details, time of visit, and pages viewed, and this information is used to keep the website secure and reliable and to improve content and navigation.
Cookies and similar technologies may be used on the website. Some cookies are necessary for core functionality and security and are always active. Optional tools such as analytics or advertising operate only with your consent, which can be given or changed through the website’s cookie settings banner; you can revisit your choices at any time.
We engage trusted service providers that help us host and maintain the website, send emails, administer inquiries, and, if you consent, perform analytics. Personal data is shared with them only to the extent necessary to perform their tasks and is not used by them for their own purposes. We do not sell personal data and we do not publish it publicly. Information may be disclosed to professional advisers for matters such as accounting, and in circumstances where disclosure is necessary for required reporting or to protect our rights, while limiting the scope of disclosure to what is needed.
Storage and processing take place primarily within the European Economic Area; in some situations, technologies or logistics used by our providers may involve processing in other countries. In such cases we aim to ensure appropriate protection measures so that your information remains safeguarded regardless of location.
Retention periods depend on the purpose of processing. Correspondence related to your inquiries is kept for a period reasonably necessary to manage communication and address potential disputes. Contacts used for newsletters are retained until you unsubscribe. Technical logs are kept for a limited time to support security and incident diagnostics. When relevant periods expire, data is deleted or anonymised.
We apply organisational and technical measures designed to prevent unauthorised access, loss, alteration, or other misuse of data, including access controls, monitoring, backups, and staff confidentiality commitments. No method of transmission or storage is entirely secure, but we continuously improve our protection practices in line with the nature of the information we handle and the risks involved.
You may contact us to request access to your data, to correct inaccurate information, to request deletion where appropriate, to limit certain processing activities, to obtain a copy of your data in a commonly used format, or to object to the use of your contact details for newsletters. We will review and respond within a reasonable timeframe, taking into account our operational and record-keeping obligations. Please write to info@fulfillix.eu to exercise these options.
The website is intended for a business audience and is not directed to children. If you believe a child has provided information to us, please let us know and we will take appropriate steps.
We may update this Policy from time to time to reflect changes in our practices. The most current version will always appear on this page and will state the effective date. By continuing to use the website after changes are posted, you confirm your acceptance of the updated Policy.